Electric FAQ
 

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    The following are frequently asked questions of the Electrical department with responses. If you have an additional question please contact the Department at (605) 842-2621.

Q: I noticed I have some tree branches in the power lines, who do I call?
    A: Call the electric department office at 842-2621 between the hours of 8 am and 5 pm.

Q: Who do I notify if I have a streetlight or security light that is not working or is blinking on and off?
    A:
Call the electric department at 842-2621

Q: Who do I call about low power line?
    A:
842-2621

Q I have a question about my electric bill, who do I call?
    A:
Call the city finance office at 842-2606 and ask for the Deputy Finance Officer in charge or Utility billing.

Q: Who do I call about locating utility lines on my property?
    A:
Always call before digging to check for the location of electric, water, sewer or TV and phone lines. The number to call is 1-800-781-7474, which is SD One Call.

Q: How close to power lines can I plant trees?
    A:
The recommended distance is a minimum of twelve feet away.

Q: Who do I contact about installing a security light and what does it cost?
    A:
The city installs security lights at no charge if the pole and wire are there. If poles need to be set or wire run the charge is time and material including truck rental to do the work. These cost are available at the city finance office. The city provides the fixture, the electricity to operate the light and all repairs for a cots of $3.75/month. This is added to your monthly electric bill.

The following electric department staff can be reached after hours:
Larry Juracek        842-0509
Dave Kolbeck       842-0881
Dan Jensen           842-2910
Rudy Kahler           842-3733

    For other questions you may have please contact the Electrical Department at (605) 842-2621.

 

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